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Festival of Creativity
27 - 29 September 2017

Terms & Conditions

1. General

1.1 Spikes Asia Festival of Creativity (the “Festival”) is organised and managed by  Asian Advertising Festival (Spikes Asia) Pte Ltd, registered in Singapore Registration number 200906776E  #05-05 Infinite Studios, 21 Media Circle 138562, Singapore

1.2 References to “us” means Asian Advertising Festival (Spikes Asia) Pte Ltd and references to “we” and “our” shall be construed accordingly. Reference to “you” means the entity completing a booking form and references to “your” shall be construed accordingly.

2. Booking

2.1 You may request a delegate pass for the Festival online.

2.2 All delegate pass purchase requests for the Festival are subject to availability. If you have completed your delegate pass purchase request correctly in accordance with the terms of this Agreement, if there is availability for the Festival and if you have made the requisite pre-payment (or provided us with credit/debit card details and authorisation to deduct payment) a confirmation email will be sent to you as soon as reasonably practicable. Your booking is confirmed (a “Confirmed Booking”) when we send this email. If there is no availability for the Festival we will send you an email as soon as reasonably practicable informing you that this is the case (a “Booking Rejection”).

2.3 When you request a delegate pass online, you must have previously linked your user name and password which you will use to access the “My Account” area of www.spikes.asia (the “Website”) and to book as a delegate (your “Account”). You are responsible for preventing unauthorised use of your user name and password. You must keep your username and password confidential at all times as you are responsible for all activities undertaken through your Account. You agree to log-off from your Account at the end of each session and to contact us immediately if you become aware of any unauthorised use of your username/password and/or Account. We are not liable for any loss or damage arising from your failure to comply with these requirements.

3. Payment

3.1 Prices are set out on the Website and exclude all applicable local taxes. All payments for registration fees must be made in Singapore Dollars (or such other currency as is stipulated on the Website from time to time). Payment must be made, or valid credit/debit card details and authorisation to deduct payment given, at the time you complete your booking.

3.2 Prices may change from time to time. If the price of a delegate pass increases or decreases before you receive a booking confirmation we will notify you and ask you to confirm whether you wish to proceed with your booking based on the revised price.

3.3 Payment may be made by either (i) bank transfer (SGD10 flat fee); or (ii) credit or debit card (VISA – handling fee of 3.48%; MasterCard – handling fee of 3.4%; American Express – handling fee of 4.4%).

3.4 If you wish to pay by bank transfer please use the bank account details below. You are responsible for paying all bank charges. If bank charges are not paid by you your registration may be refused. A payment description should be included with your payment which references your company name and SD/ reference number.

Beneficiary Name: Asian Advertising Festival (Spikes Asia) Pte Ltd.

Beneficiary Address: #05-05 Infinite Studios, 21 Media Circle 138562, Singapore

Banker: Citibank N.A., Singapore Branch

Bank address: 8 Marina View #16-01 Asia Square Tower 1, Singapore, 018960

Account Number(SGD): 0-852000-007

Swift Code: CITISGSG

Once the transfer has been made you will need to scan and email proof of payment/Bank Transfer confirmation, quoting your company name and SD/ reference number, to our Registration Team in order to complete your booking.

3.5 From Thursday 31 August 2017, it will no longer be possible to make payment by bank transfer and we will be accepting payment online by credit card only. At the Festival, you can pay in cash (in Singapore Dollars only) or by credit card. Please note, if you do send a bank transfer after this date and the payment has not cleared by the time you arrive at the Festival, we will charge you again onsite. The duplicate payment would then be refunded post-Festival. 

3.7 The stated pass fee excludes Singaporean Goods and Services Tax (“GST”), which is applicable to all Singaporean customers. All invoices will be sent electronically to the email address provided by you at the time of booking. We cannot re-issue invoices. Invoices only refer to the currency in which payment has been made. You may, in certain circumstances, be able to reclaim any GST which you have paid. We do not refund GST.

3.8 Booking requests will only be processed with full pre-payment.

4. Changes To The Event And Cancellation Policy

4.1 It may be necessary for reasons beyond our reasonable control (including, without limitation, due to acts of God, severe weather, fire, explosion, military or terrorist acts (or threats of any such acts), any industrial action or widespread illness) to alter the advertised content, timing and/or location of the Festival or to cancel the Festival. We reserve the right to do this at any time and we shall not be liable to you for any cost or other expenses (including wasted costs and expenses) incurred by you and/or your delegate(s) as a consequence (including, without limitation, delegate pass fees and travel and accommodation expenses).

4.2 Any requests to replace one delegate for another must be made via the “My Account” area of the Website. All replacements must be submitted online via the “My Account” area of the Website.

4.3 Cancellations must be made via the My Passes section of your “My Account” area.

4.4 Cancellations of delegate passes are not eligible for a refund or for credit for 2018. This policy also applies to delegate pass downgrades.

4.5 If you wish to request an upgrade or downgrade to a delegate pass (e.g. from a “Young Spikes pass” to a “Spikes Delegate pass” or vice versa respectively), please visit the “My Account” area of our Website. Additional fees will apply to delegate pass upgrades. No refunds/credit will be given for delegate pass downgrades.

4.6 No refunds or credits will be given for non-attendance at the Festival.

5. Badges

5.1 Please collect your badge for the Festival from the registration area indicated in your booking confirmation email.

5.2 Badges must be worn at all times during the Festival. Badges are valid for the booked delegate only. Any misuse of badges will result in delegates being denied access to the Festival.

5.3 We will not replace lost or stolen badges.

6. The Awards Show And After Party

6.1 The Awards Show and After Party can be accessed with your delegate badge and are included in some delegate packages. It is not possible to purchase additional access for the individual Awards Show or After Party. Access to the Awards Show and After Party will not be possible without a delegate badge.

7. Documentation

7.1 All rights in all presentations, documentation and materials published or otherwise made available as part of the Festival (including but not limited to any audio or audio-visual recording of the Festival) (“Content”) is owned by us or is included with the permission of the owner of the rights. No (i) photography, filming or recording; or (ii) republication, broadcast or other dissemination of the Content is permitted without our prior written consent. You shall not distribute, reproduce, modify, store, transfer or in any other way use any of the Content (save that use by the relevant delegate for internal business purposes shall be permitted) without our prior written consent, and in particular (but without limitation) you shall not (and shall procure that each of your delegates shall not) without our prior written consent:

7.1.1 upload any Content into any shared system;

7.1.2 include any Content in a database;

7.1.3 include any Content in a website or on any intranet;

7.1.4 transmit, re-circulate or otherwise make available any Content to anyone else;

7.1.5 make any commercial use of the Content whatsoever; or

7.1.6 use Content in any way that might infringe third party rights or that may bring us or any of our affiliates into disrepute.

7.2 The Content does not necessarily reflect our views or opinions.

7.3 Suggestions or advice contained in the Content should not be relied upon in place of professional or other advice. Whilst we take reasonable care to ensure that the Content created by us is accurate and complete, some of it is supplied by third parties and we are unable to check its accuracy or completeness. You should verify the accuracy of any information (whether supplied by us or third parties) before relying on it. The Content is provided on an “AS IS” basis without any warranties of any kind (express or implied). We hereby exclude to the fullest extent permitted by law all liabilities, costs, claims, damages, losses and/or expenses arising from any inaccuracy or omission in the Content or arising from any infringing, defamatory or otherwise unlawful material in the Content.

7.4 To the extent that any Content is made available by us online we reserve the right to suspend or remove access to such Content at any time.

8. Accommodation

8.1  We will reserve hotel rooms and offer reduced rates for the hotels listed in the Hotel Guide.


8.2  Reservations will only be made upon receipt of registration fees.


8.3  If two delegates intend to share a room, please specify when registering.


8.4  Please send two nights' deposit directly to the hotel, within 7 days of receipt of the confirmation from the Festival.


8.5  Reservations will not be considered confirmed until the deposit is paid.


8.6  Unpaid deposits will result in the cancellations of hotel reservations.


8.7  Please check individual hotel pages on our website for specific cancellation policies. If cancelling after certain dates, the hotels reserve the right to retain any deposit paid.  Modifying dates after the relevant hotel’s cancellation deadline may result in the hotel retaining the total deposit or charging for the original dates of the booking.


8.8  No shows may be charged for the full stay.


8.9  Festival registration cancellations will result in the automatic cancellation of corresponding hotel reservations.


8.10         Please note that all rates published are in Singapore Dollars and are subject to a 10% service charge and 7% GST.

11. General

11.1 These Terms and Conditions (together with any documents referred to herein or required to be entered into pursuant to these Terms and Conditions, including without limitation any booking form) contains the entire agreement and understanding between us and supersedes all prior agreements, understandings or arrangements (both oral and written) relating to the subject matter of these Terms and Conditions and any such document.

11.2 You acknowledge that in purchasing a delegate pass and/or booking any associated accommodation you have not relied on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance (whether negligently or innocently made) of any person other than as expressly set out in these Terms and Conditions.

11.3 These Terms and Conditions shall not create, nor shall they be construed as creating, any partnership or agency relationship between us.

11.4 You accept that communication with us may be electronic. We may contact you by e-mail or provide you with information by posting notices on our website. You agree to this electronic means of communication and you acknowledge that all such communications that we provide to you electronically comply with any legal or contractual requirement that such communication be made in writing.

11.5 Save as set out in Clause 4.2 you are not permitted to re-sell, transfer, assign or otherwise dispose of any of your rights or obligations arising under these Terms and Conditions.

11.6 The Spikes Asia Festival of Creativity trophies are the intellectual property, including copyright, design rights and trademark rights, of Asian Advertising Festival (Spikes Asia) Pte Ltd. Asian Advertising Festival (Spikes Asia) Pte Ltd have the exclusive right to and not limited to, reproduce, manufacture, copy, and sell the Spikes Asia Festival of Creativity trophies in any size or medium, and to distribute or exploit the design of the Spikes or reproductions of same by gift, sale, re-sale or licence. No reproduction, replica or other copy of the Spikes Asia Festival of Creativity trophies may be made or used by any manufacturer, advertiser, organisation or individual except in accordance with these terms unless you have the prior express written consent or license from Asian Advertising Festival (Spikes Asia) Pte Ltd.

11.7 These Terms and Conditions and the rights and obligations of both parties shall be governed by, and construed in accordance with, the laws of Singapore and both parties irrevocably agree to submit to the exclusive jurisdiction of the courts of  Singapore in respect of any dispute which arises hereunder.

12. Privacy Policy

12.1 Please click here for our privacy policy. You agree (and shall be responsible for ensuring that each of your delegates consent to the fact) that we shall be able to use the delegate email address provided to send important Festival information, including but not limited to, speaker announcements, programme updates and invitations to special Festival events, that we believe will enhance their Festival experience. All delegates will have the option to opt out of communications.

12.2 You agree (and shall be responsible for ensuring that each of your delegates consent to the fact) that we shall be able to use the information you provide to us to prepare and distribute a delegate list (also known as Spikes Social) which may be published anywhere in the world including on our website. Delegates will be able to access Spikes Social only after they have received their final booking confirmation, enclosing their unique delegate ID. All registered delegates will appear on Spikes Social, which enables other registered delegates (via a login) to contact you prior to and during the Festival. Delegates’ contact details (e.g. email address) will not be made public through Spikes Social. If a delegate chooses to message another delegate, the email will be sent from the email address linked to the delegate’s profile. If a delegate chooses to reply, further communication will continue through the delegates’ email addresses. All delegates will receive an opt-out option when booking and within each message they receive. If they choose to opt out this will disable contact from other delegates and deny them access to using the service; however the delegate’s details (e.g. name, job title, company name, country and city – but NOT email address) will still be listed on Spikes Social. Spikes Asia reserves the right to deny access and remove any delegates from Spikes Social for inappropriate use of the service.

13. Disclaimer

Delegates are informed that all exhibits for the Festival are strictly for the purpose of criticism and review only and does not constitute any recommendation, endorsement or promotion of the products or services featured therein by Asian Advertising Festival (Spikes Asia) Pte Ltd, any of its affiliates, or otherwise. Nothing contained in the feature represents the views or opinions of Asian Advertising Festival (Spikes Asia) Pte Ltd or its affiliates, or otherwise and no reliance should be placed on any part of the feature other than for the purpose of evaluation as an entry to the festival. Asian Advertising Festival (Spikes Asia) Pte Ltd and its affiliates do not accept liability of any kind in respect of the feature or any product or service referred to in the feature.


Contact us

Singapore Office: 

21 Media Circle
#05-05 Infinite Studios
Singapore 138562

Tel: +65 6224 6101

UK Office:

The Studios
2 Kingdom St
W2 6JG

Tel:+44 20 3033 4000

Send us a message